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Ordering
How to Place an Order
Orders can be placed on our website 24 hours a day 7 days a week or if you prefer to talk with one of our knowledgeable Combo Creators, please call 888-424-4786.
Our Combo Creation Department is available –
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Sunday |
10:30 am - 2:30 pm EST |
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Monday - Thursday |
10:00 am - 7:00 pm EST |
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Friday: |
9:30 am - 1:30 pm EST |
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Saturday: |
Closed |
When ordering items for which compatibility may be an issue, it is ultimately
the customer’s responsibility to ensure that all items are in fact compatible
with one another. Although our Combo Creators will do their utmost to assist
with this information, DigiCombos.com does not assume responsibility for errors
made by either the consumer or our Combo Creators. Please verify all information
with the manufacturer.
Payment Options
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- We accept all major credit cards, PayPal, Google Checkout, and wire transfers.
- We accept purchase orders from government agencies, educational institutions, and corporations, which are payable via company check. All purchase orders are subject to credit approval. Please contact our Combo Creation Department for all purchase order inquiries.
- We accept PayPal payments provided that the shipping address is a PayPal confirmed address.
- Google Checkout requires a Google Checkout account. Your credit/debit card information is stored in your Google Checkout account. Charges to your credit card are made by GOOGLE * DIGI COMBO. Your credit/debit card information is not shared with DigiCombos.com.
- Once you have completed a purchase using Google Checkout, DigiCombos.com will communicate with you via your Google Checkout email address regarding shipping, tracking, and returns.
- When you use Google Checkout you are protected by Google's fraud protection policy which covers you against unauthorized purchases made through Google Checkout.
- For orders through Google Checkout or PayPal that have been be modified, we will issue a Request for Payment for the additional amount.
- You may place an order by phone and pay via wire transfer. Our bank information is as follows:
| JP Morgan Chase, N.A |
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| 225 Havemeyer Street |
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| Brooklyn, New York USA 11211 |
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| Routing #: |
021000021 |
| Account #: |
091363714965 |
| Swift / BIC Code: |
CHASUS33 |
- Additional bank fees that may apply are the sole responsibility of the customer. The DigiCombos.com Order number must be transmitted to us with the wire transfer in order to ensure the proper application of funds to the transaction.
Order Verification / Fraud Prevention
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All orders placed through DigiCombos.com are subject to our verification process for order accuracy and to ensure authorized payment. For security reasons, we must be in contact with you via email or telephone to confirm each order.
It may take approximately 1 - 2 business days to process an order before it ships. Please select your desired method of shipping accordingly. Overnight, second day orders, and the like will not ship before undergoing this confirmation process.
In order to guard against fraudulent activity, DigiCombos.com must verify the bill to and ship to address. Please be sure to provide your exact billing address and phone number (the address and phone number your credit card bank has on file). Incorrect information will cause a delay in the processing time.
If your selected payment method is PayPal, we will ship your order to a PayPal confirmed address only. A PayPal confirmed address is an address that has been reviewed by PayPal and found to be safe based on information related to the address. For example, a credit card billing address is confirmed because PayPal can check that the address is the same as the address on file at the credit card company.
We are currently unable to process any credit cards that are billed to an address outside of the United States.
Order Confirmation
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A confirmation displaying an order number will appear on the checkout page immediately after your order is submitted. If an order confirmation did not appear after the final submit button, we may have received your order, but communication from our server to your computer was interrupted. Please contact customer service to verify if your order had been received.
You will also receive an order confirmation via email after completing your order online or by phone. An email address* is required so that we may keep you informed on the status of your order. Please recognize that your ISP or email client may have a filter that is preventing the email confirmation from getting through to you. Please check your Junk Mail folder and/or turn off your Spam Filter to allow e-mail from DigiCombos.com.
Although you have received that order confirmation, please note that you must contact our Combo Completion Team to verify that you have in fact placed this order.
* We will never share your email address with unrelated 3rd party except as necessary to fulfill transactions that you initiate.
Order Processing Time
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It may take approximately 1 - 2 business days to process an order before it ships, provided that the merchandise is in stock and that we are able to complete the address verification and payment process. The estimated time of arrival is determined by the chosen method of shipping and the carrier's local delivery guidelines.
Order Status and Tracking Information
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You can check the status of your order on our website at anytime by signing in to My Account. Enter your email address and password to view the status of all existing and previous orders. You may also contact our Customer Support for order status information.
Order Change / Cancellation
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You may request an order change or cancellation by phone as long as it has not
been processed for shipping. Since orders are usually processed quickly, notifying
us of an order change or cancellation via email is not recommended, as we may
not get to your request in time. Please contact our Customer Care Department
at (888) 424-4786 Monday-Thursday 9:30 am - 4:30 pm or Friday 9:00 am -
1:30 pm EST.
If the item you want to cancel has already entered the shipping process, it cannot be canceled by you or by our Customer Care Department. However, you can return the item for a refund; please review our Return policy.
If your order was shipped before you requested a cancellation or before any changes could be made, you can refuse delivery and we will refund you for the purchase less our shipping and processing cost.
If the order payment was through check or money order, we will refund you by check after 21 business days following the receipt of your check or money order.
We are unable to reinstate an order once it has been cancelled. You may place a new order subject to our current availability and pricing.
Rebates
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DigiCombos.com wants to ensure that you get the best possible price. Should we be informed of a manufacturers offer for rebate, we will make every effort to notify our customers.
Please understand that manufacturer rebates are under the control of the manufacturer, not DigiCombos.com.
Rebate programs vary greatly between manufacturers and models; each rebate program has its own set of terms and conditions. Please make sure to follow all the rebate terms and conditions instruction carefully since failure to do so may lead to the forfeit of a rebate claim.
Digicombos.com does not assume any responsibility if you are unable to receive a rebate. Global products may not be eligible for offered rebates; please verify before making your purchasing decisions.
Here are some helpful tips:
DON'T TOSS THE BOX- With most rebates it is necessary cut off* and send
in the original UPC code and/or serial number printed on the items' packaging.
KEEP THOSE RECIEPTS - Many rebates require you to mail in the original sales receipt for proof of purchase. Therefore always keep a copy for your records.
MAKE COPIES OF EVERYTHING - On occasion rebate fulfillment centers will have no record of your rebate claim. You may have to resubmit your application.
DO NOY DELAY - After your purchase, there may be as little as one week to send in the rebate claim.
BE SURE YOU FOLLOW-UP - If you receive no communication regarding your claim within the specified response time, please contact the rebate center listed on the rebate form.
SORT YOUR MAIL CARFULLY - Make sure you do not inadvertently discard your rebate check along with any junk mail you may have received.
We are not responsible for rebates denied because of a late claim, improper submission, or any for any reason a rebate was not redeemed or not redeemable.
*Products offering mail-in-rebates are non-returnable once the rebate claim has been submitted. Be sure that the product is working and that you intend to keep the product before filing for rebates. Products missing UPC codes from the box are also not returnable; a credit or exchange will not be processed even if a return authorization was issued and your return was accepted. Please contact our Customer Care Department if you have any questions before removing the UPC code from your product.
Shipping Address Change
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Once an order has passed our verification process, the shipping address cannot be changed if it is different than the billing address. You may cancel the existing order, provided that it hasn't been processed for shipping, and place a new order with a different shipping destination.
Likewise, once an order has shipped, no change may be made to the shipping address.
Backorders
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Every item sold on our website has an inventory status message alerting if the item is immediately available or not. Some items may be advertised for pre-sale on our website with an approximate ship date in the inventory status message.
If an item in your order is not in stock, we will not hold the rest of your order until the item is available*. We will ship the available items and backorder the item that is not in stock, provided that the available item on your order is not an accessory to the backordered item.
Digicombos.com reserves the right to select the method of shipping for backordered items; the method selected on the order is not a guarantee as to the method selected when shipping backordered items.
In most circumstances, we will ship the backorder shortly after it was ordered, unless you are notified otherwise. You may always cancel a backorder for a full credit by contacting our Customer Care Department.
Occasionally, an item is found to be out of stock after the order has been processed due to an inventory discrepancy. We will credit your account for the value of that item if it is not expected shortly. If the backordered item becomes unavailable to us we will notify you via email and issue a full credit if your card has already been charged.
* Does not apply to orders being shipped outside the U.S., or orders being shipped via USPS.
Drop Shipping
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All items purchased from DigiCombos.com are shipped from our warehouses. In some circumstances DigiCombos.com will arrange for the item to be shipped directly from our source in order to help you avoid a longer wait time (e.g. special order item, or in the unusual event that a backordered item is not expected to arrive at our fulfillment center within a reasonable time.)
International Orders
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International orders may be placed over the telephone or through our website, however, a follow-up call will be necessary to complete the order. We accept wire transfers or Google Checkout for payment of international orders.
We can only ship to your home address; we do not ship to your place of business,
hotels, motels, or resorts. A signature is required for all UPS & FedEx shipments
upon receipt.
Shipments to PO Boxes can only be shipped via US Postal Service,
which cannot be tracked and have a slower rate of destination arrival. DigiCombos.com
does not guarantee delivery times for international shipments.
DigiCombos.com is not responsible for duties or tariffs on international shipments.
There are no returns/exchanges for international orders, except in the event of damaged or defective item(s). DigiCombos.com is not responsible for return shipping charges incurred when shipping said damaged/defective item(s).
We do not ship to
Iran
Sudan
Cuba
Indonesia
Malaysia
Singapore
Romania
Russian Federation
Greenland
Customs
- International orders are generally subject to local import duties and taxes. DigiCombos.com is not responsible for, nor can offer any specific advice regarding any customs related fees that you may incur. For specific information, please consult with your local government import office.
- Sales tax is applicable only for purchases made at our retail store or for orders shipped to a New York address. This tax is not a VAT and cannot be recovered by non-USA visitors when returning home.
- When exchanging an item that is defective or damaged, you will be the exporter from the destination country. Title and risk of loss transfer to us upon our receipt of the merchandise.
- Please be aware that cross-border shipments are subject to inspection by customs authorities. We may also be called upon to provide certain order, shipment, and product information to our international carriers. Carriers may communicate such information to customs authorities for the purpose of facilitating customs clearance and compliance with local laws.
Verification Policy
For your protection, you may be asked to verify that you are the card owner or that the order information is legitimate. This may include a request for a copy of your credit card (front and back), which can be transmitted by fax or by e-mail.
DigiCombos.com reserves the right to refuse an order when the address or credit card is not verifiable.
Products
- DigiCombos.com reserves the right to block certain products from being shipped outside of the US, based on manufacturer restrictions.
- Product manuals, instructions and safety warnings may not be in destination country languages.
- The products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements.
- Products may not conform to destination country voltage and other electrical standards (requiring use of an adapter or converter if appropriate).
- The responsibility for assuring that the product can be lawfully imported to the destination country is solely that of the customer.
- Manufacturer warranties may not be valid.
- Manufacturer service options may not be available.
Tax
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DigiCombos.com will charge and withhold the applicable
sales tax for orders delivered to an address in the State of New York. We do NOT charge sales tax on any orders shipped to other states. If your credit card billing address is in the State of New York
and your ship to address is not, you will not be charged sales tax. The applicable
sales tax will be automatically calculated on both the value of the products
and the shipping charges.
If you have resale or tax exempt status, please make your order by phone, since we do not have this option available on our web site as of this time.
This tax is not a VAT, and cannot be recovered by non-USA visitors when returning home.
Order Acceptance and Limitations
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Any order confirmation (electronic or paper receipt) given to you through DigiCombos.com does not signify our acceptance of your order, nor does it constitute confirmation of an offer to sell. DigiCombos.com reserves the right to decline and cancel an order, or supply less than quantity ordered at any time.
Given the popularity and shortage of some items, we may at times have to restrict the quantity of a particular item ordered. We will notify you if we are unable to accommodate your order. DigiCombos.com may, at its own discretion, limit or cancel quantities purchased per person, per household, or per order.
Pricing
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Price Protection - Due to the unpredictable nature of the technology market, we cannot offer price protection credits on merchandise previously purchased on our site. Prices are subject to change at any time without notice based on a combination of factors that are generally out of our control. They are usually dictated by market and availability conditions and/or by the manufacturers themselves and are often as likely to increase as they are to decrease. Once you have completed your purchase, the price you pay remains unchanged regardless of whether the price on our site has since increased or decreased. Please rest assured that we are offering you, our valued customers, the best possible price we can based on our real-time cost for the merchandise at that time.
Pricing Error - Despite our best efforts to advertise prices appropriately, some items may be advertised incorrectly due to a typographical error.
We reserve the right to refuse or cancel an order for an item that was priced incorrectly, whether it has been confirmed, charged, and even shipped. If an order is refused after it was shipped due to a pricing error, we may issue a charge to reconcile the price difference.
The pricing posted on our website may not always be identical to those found on some price comparison shopping websites. Prices listed on most price comparison websites may take up to 24 hours to update and match our site.
Likewise, you may find in other places where DigiCombos.com advertises pricing differences. It is the responsibility of the customer to research the best price.
Return Policy
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Our goal is to ensure your complete satisfaction with your purchase. If, for whatever reason, you are dissatisfied with your purchase, you can return it provided that the conditions below are fulfilled and it is returned according to the time limitations imposed.
Claims for damaged or missing items must be called in within 2 business days of receipt of merchandise.
You have the option of exchanging the item(s) or receiving a refund for the full amount of the original purchase price less processing fees, restocking fees, and shipping charges. Refunds on returned items will be issued in the same payment form as tendered at the time of purchase, with the exception to cash payment for which a refund check will be issued. If payment was made by credit card, once we receive the product we will credit your account. Please allow 10-21 days for a credit to appear on your credit card statement. If payment was made by check, the refund check will be issued after 21 business days from the date of purchase.
How to return or exchange an item:
- To return an item you must call Customer Care
Department for your RA number at (888) 424-4786 Monday-Thursday 9:30
am - 4:30 pm or Friday 9:00 am - 1:30 pm EST.
- Place the original package into a shipping carton.
- Include the invoice and the reason for the return. If defective, please specify the defect.
- Please do not place stickers or shipping labels on the original manufacturer's package.
- The RMA number must be clearly written on the outer box.
- Ship via insured ground service with a tracking number. Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages.
- Send pre-authorized returns to:
DigiCombos.com
54 Pearl Street
Brooklyn, NY 11201
|
Conditions:
- All returned or exchanged items must be in new condition, in their original box, and must include all packing material, blank warranty cards and paperwork, manuals, and all accessories.
- Items with timers must show less than 120 minutes of use. Items with shutter counters must show less than 200 exposures.
- DigiCombos.com is not responsible for personal data or items left in returned merchandise.
- Defective items may be repaired or exchanged at our discretion for the same model or manufacturer's equivalent model.
- RMA numbers are valid for 10 Business days.
- DigiCombos.com is not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. We are responsible for the monetary value of the merchandise only.
- Refunds
- A processing fee of 15% will apply to the value of all merchandise returned for a refund. If you are returning a product with the intention of purchasing different merchandise, the processing fee will still apply. This fee applies to open and unopened boxes. We will only refund the value of the merchandise returned, not the shipping charge.
- Exchanges
- If you purchased a product from DigiCombos.com that you wish to exchange for an alternative, you can return the item for a refund and simply place a new order for the item you desire. We do not apply a refund credit to your new purchase.
- Defective Items
- An item that was discovered to be defective upon receipt can be replaced with the same model only. You may also return a defective item for a refund, however a 10% processing fee will apply. The processing fee will only be applied if you choose to return the item for a refund. We will certainly replace an item that was defective prior to receipt, without a restocking or processing fee.
- Damaged Items
- All packages are inspected for damage before they ship from our warehouse. If your package has been damaged in transit, please contact us immediately. We must be informed of all shipping related claims within 2 calendar days after the date of receipt. We do not issue refunds for returns of damaged merchandise. An item that was discovered damaged upon receipt will be replaced with the same model only.
- Return Shipping
- Return shipping cost (the cost to send an item back to our store) is comparable to your cost of driving to any store for returning an item, which is not reimbursable. Therefore, we do not reimburse any return shipping cost.
- If an item you received is defective, we will certainly replace the item with a new one, however we do not cover or reimburse the shipping cost for returning defective merchandise back to our store. We will ship the replacement product to you at our cost, and use every good measure to ensure that the replacement order is processed quickly.
- Replacements
- We will send a product replacement after the authorized return has completed our receiving/inspection process. Although it is our goal to ship a replacement as quickly as possible, we do not send replacements before we receive and inspect the returned merchandise. To receive a replacement more quickly, you may place a new order for the same item (shipping not included), and we will issue a refund for the full value of the returned product (including shipping), upon completion of our return process.
- Digicombos.com reserves the right to select the method of shipping for replacement items.
No Return/Exchange On:
- All consumable items (e.g., film, tapes, paper, bulbs, CD, DVDs, etc.) once unwrapped
- “All Sales Final” Items, as disclosed
below
- Computers, software and hardware once unwrapped
- Any computers built or modified by DigiCombos.com
to customer’s specifications
- Special Order merchandise
- Underwater equipment that has been submerged
- Educational tapes and books once unwrapped
- Gift Cards are redeemable for merchandise only and may not be redeemed for cash.
Shipping and handling fees are non refundable.
Return Policy Time Limitations
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Audio Receivers/Home Theater Systems |
All Sales Final |
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Car Audio Equipment |
All Sales Final |
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Cellular Phones |
10 Day Exchange Privilege Policy |
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Computers & Notebooks |
All Sales Final |
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Digital Camcorders (domestic) |
10 Day Return Privilege Policy |
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Digital Camcorders (global) |
21 Day Return Privilege Policy |
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Digital Cameras (domestic) |
10 Day Return Privilege Policy |
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Digital Cameras (global) |
21 Day Return Privilege Policy |
|
DVD Movies |
All Sales Final |
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DVD Players/Recorders |
All Sales Final |
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Handbags |
All Sales Final |
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Home Appliances |
All Sales Final |
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International Sales |
All Sales Final |
|
LCD/Plasma/Televisions Above 20" |
All Sales Final |
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LCD/Plasma/Televisions Under 20" |
10 Day Return Privilege Policy |
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MP3/Satellite Players |
All Sales Final |
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Navigation Devices |
All Sales Final |
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Portable DVD Players |
10 Day Return Privilege Policy |
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Printers/Scanners |
10 Day Return Privilege Policy |
|
Projectors |
All Sales Final |
|
Security Components (CCTV) |
All Sales Final |
|
Shavers/Personal Care |
All Sales Final |
|
TV Mounts/Stands |
10 Day Exchange Privilege Policy |
|
Un-Opened Accessories |
10 Day Return Privilege Policy |
The time limitations expressed above are counted from date of receipt of merchandise in actual days and NOT business days, expect where indicated.
During the Winter Holiday Season, all time limitations will be considered from December 25th and not the date of receipt of merchandise.
LCD/Plasma/Televisons Above 20" Policy
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All sales of LCD/Plasma/Televisions above 20" are final and may not be returned. The following are responsibilities of the customer when taking delivery of any television 20" and above:
- All customers must carefully inspect the box of your TV before the shipper leaves your premises. If you find the unit is damaged due to delivery mishap you may refuse delivery for a defective exchange. When we receive the unit back at our warehouse, a claim will then be issued for your TV.
- If the television meets your expectations, you must sign the release form supplied by the shipper to fully complete the delivery process. Your signature confirms that you understand this LCD/Plasma/Television Return Policy and agree that you cannot return the television.
Lost or Damaged Items
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Packages lost or damaged by third party freight companies (FedEx, USPS, UPS, DHL, etc.) require 60-90 days before a credit can be issued.
Refused or Unaccepted Packages
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Any refused package by the recipient is subject to 15% restocking fee of the full invoice total plus to and from shipping costs.
Shipping Policy
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- Shipping and handling charges are determined by the parcel's weight and destination. Value is also considered for insurance purposes only. Some orders are shipped in multiple parcels.
- All packages shipped from DigiCombos.com require a signature upon delivery; this requirement cannot be waived. Please arrange for someone to sign for the delivery if you are unable to do so. We recommend that you provide an email address, so that we may keep you informed on the status of your order, and send you tracking information. You will be able to track your order online or by phone for an estimated time of arrival. FedEx/UPS will attempt to deliver your package three times before returning it to DigiCombos.com. Any unaccepted package by the recipient is subject to 15% restocking fee of the full invoice total plus to and from shipping costs.
- We do NOT ship to
- Mail box drop off locations
- Hotels, motels, resorts, etc.
- Trade shows, conventions, conferences
- US Customers: orders will ship to your home, your place of business, or another residence address.
- International Customers: shipments will be made to your home or to a USA residential address.
- We ship to APO addresses, US territories and possessions.
- Saturday and Sunday are not considered business days.
- USPS - United States Postal Service will ship to all 50 states (including Puerto Rico). Please allow 7-10 days for delivery via Air Mail and 2-4 business days for Express Mail.
Shipping Disclaimer:
We will make every effort and use every good measure to deliver your order on time. DigiCombos.com will not be responsible for any delay of the shipment during transit, for reasons including but not limited to, negligence by the shipping carrier, employee strikes, and weather.
Warranties & Repair
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All items sold by DigiCombos.com are warranted solely by the manufacturer/distributor, except "direct import" a/k/a Global items. All items needing repair (other than Global) should be sent to the manufacturer/distributor directly for service. DigiCombos.com is not liable if the manufacturer/distributor fails to perform warranty service.
For Global items only, DigiCombos.com provides a warranty identical to the provisions and limitations of the manufacturer's warranty for such items, with the exception of the time period, which is equal to the term of the manufacturer's warranty or one (1) year, whichever is less. Your warranty card and/or sales slip must accompany all items.
There is no implied warranty of merchantability or fitness for a particular purpose on any item sold by DigiCombos.com.
DigiCombos.com will not be responsible for any consequential or incidental damage resulting from the sale or use of any merchandise purchased from us. DigiCombos.com liability is limited to the monetary value of the merchandise.
Terms and Conditions
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All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable laws. If you do not agree to these terms and conditions, please do not use this site.
Policy
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Digicombos.com does not sell for resale. Items may be limited to 1 per customer or group. We are not responsible for typographical errors on our website, other sites, or search engines. Pictures are for illustration purposes only and may not necessarily depict the item advertised or the item to be shipped. DigiCombos reserves the right to substitute a generic item in place of a brand name item, if not otherwise explicitly expressed that the item is or includes a brand name product.
We are not responsible for manufacturer issued rebates.
Copyright
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The entire content included in this site, including but not limited to text, graphics, or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of DigiCombos. The collective work includes works that are licensed to DigiCombos. Copyright 2003, DigiCombos ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with DigiCombos or purchasing DigiCombos products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with DigiCombos or to purchase DigiCombos products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by DigiCombos. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
Trademarks
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All trademarks, service marks and trade names of DigiCombos used on the site are trademarks or registered trademarks of DigiCombos.
Website Disclaimer
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This website and the information provided herein are provided on an “as is" basis. Neither DigiCombos.com nor its parent company, affiliates, nor each of their respective officers, directors, employees, and agents, warrant that the use of the DigiCombos.com site will not be interrupted or error-free, nor do we warranty the accuracy, validity, completeness or reliability of the content provided on the site.
Warranty Disclaimer
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This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, DigiCombos disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. DigiCombos does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. DigiCombos does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
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Under no circumstances, shall DigiCombos.com or its associates be liable for any direct, indirect, incidental or consequential damages, that result from your use of or inability to use the DigiCombos.com site, or from products or services offered on the site, including but not limited to your reliance on any information obtained from the site or the use of products or services offered on the site, that results in mistakes, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance, damage to equipment, and/or personal injury or death. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. DigiCombos shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if DigiCombos has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Typographical Errors
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In the event that a DigiCombos product is mistakenly listed at an incorrect price, regardless of the placement of that stated price, DigiCombos reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. DigiCombos reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, DigiCombos shall issue a credit to your credit card account in the amount of the incorrect price.
Term; Termination
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These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by DigiCombos without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Notice
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DigiCombos may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to DigiCombos.
Miscellaneous
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Your use of this site shall be governed in all respects by the laws of the state of New York, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of DigiCombos products) shall be in the state or federal courts located in Kings County, New York. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of DigiCombos products) must be commenced within one (1) year after the claim or cause of action arises. DigiCombos's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. DigiCombos may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
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Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a DigiCombos or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Participation Disclaimer
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DigiCombos does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, DigiCombos is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, DigiCombos reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to DigiCombos in its sole discretion.
Indemnification
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You agree to indemnify, defend, and hold harmless DigiCombos, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Third-Party Links
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In an attempt to provide increased value to our visitors, DigiCombos may link to sites operated by third parties. However, even if the third party is affiliated with DigiCombos, DigiCombos has no control over these linked sites, all of which have separate privacy and data collection practices, independent of DigiCombos These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, DigiCombos seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
Site Security
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Ordering online at DigiCombos.com is safe and easy – guaranteed! Our secure servers will protect your information using the most advanced encryption and firewall technology throughout the ordering process. Our Web site protects the security of personal information transmitted to us by using Secure Sockets Layer (SSL) software, which encrypts the information you input during the transmission to us using a unique session key. These layers of privacy protection ensure that information cannot be viewed even if intercepted by unauthorized parties.
Please note that email is not encrypted and is not a safe and secure way to transmit credit numbers or other confidential information.
Fair Credit Billing Act
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If you're ever a victim of credit card fraud, the Fair Credit Act specifies that your credit card company cannot hold you liable for more than $50 in fraudulent charges to your account. With DigiCombos.com, you'll be reimbursed for any amount up to $50 billed to you by your credit card company for unauthorized charges to your account if those charges result from an order you've placed on our secure server. For this protection, you must promptly notify your credit card company of any fraudulent charges and follow the procedures for doing so as outlined in your credit card agreement.
Use of Information We Collect
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At DigiCombos.com, we know that your online privacy is as important to you as the products, prices, and customer service we provide. We posted this privacy notice in an effort to answer your privacy-related questions, and to demonstrate our adherence to the privacy practices commonly found at the most reputable and consumer credited online companies.
While shopping on the DigiCombos.com site, we ask you to provide information using online forms. We use this information to process your order, contact you regarding your order, or to answer any questions/concerns you might have expressed. We will not sell, or share any of your personal information to any outside parties, except as outlined in this policy.
When you purchase something from us we send your credit card information, name, billing address and the order dollar amount to your credit card company for authorization and approval. Your name, telephone number and shipping information must be provided to third party shippers such as FedEx to deliver your package.
Some of the products that we sell require us to provide your name, address, phone number and product serial number to the manufacturer or third party service provider that requires this information to activate the service. These third party service providers have their own privacy policies which are not controlled by DigiCombos.com.
We reserve the right to release personally identifiable information if required by law or to comply with a judicial proceeding, court order, or legal process, and when we believe it is necessary for fraud protection or credit risk reduction.
Use of Cookies
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We customize and personalize certain web page content based upon your browser type and other information provided by a “cookie". A cookie remembers information about a visitor from one page to the next and from one visit to the next. A cookie does not contain any of your personal information, and is only a "trigger" that retrieves information when you visit our site.
As an example, cookies enable us to provide better service to you by maintaining your shopping cart between visits so that you are not required to enter each of the items again. On most Internet browsers, the cookie function can be turned off, and software is available from third parties which will allow you to visit our Web site without providing this information. You are welcomed at our website if you use this software but you will be unable to use our shopping cart to purchase items online.
Aggregate Information
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When a visitor comes to our website we collect information about the visitor's computer such as its IP address, operating system and browser software, click-stream information such as the address (URL) of the web site that directed you to our site, which pages and the order in which they were visited on our site for the purpose of assessing our site traffic and the effectiveness of the content. This data allows us to improve the quality of your visit by streamlining your ability to navigate the site and to develop featured programs and content that will be of interest to all our visitors.
Special Promotion Emails
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You may choose to receive special promotion emails during the order checkout process on our website, or by providing your email address in the “Receive DigiCombos Emails" box found on the right side of our home page. If you no longer wish to receive our promotional emails, you may opt out by logging into your DigiCombos.com account. Please recognize that by unsubscribing, you'll miss our exclusive offers and notices on special savings.
Children's Online Policy
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DigiCombos.com sells merchandise intended for purchase by adults. In accordance with the Children's Online Privacy Protection Act, DigiCombos.com will not knowingly collect personal information on the internet from children under the age of thirteen. When placing an order on the DigiCombos.com website, you are affirming that you are an adult. Users under the age of thirteen must ask a parent or guardian for assistance while placing an order online.
DigiCombos.com will always remain committed to protecting your privacy online. We may change our Privacy Policy at any time. When such a change is made, we will post the revised Privacy policy on our website.